Privacy Policy

Welcome to andreassergiou.com, the official website of Andreas Sergiou, located at Archiepiskopou Makariou C, Akaki 2720, Cyprus. This privacy policy explains how we collect, use, share, and protect your personal information when you interact with our website, submit quote requests, or engage with our content and communication channels.

By using this website, you agree to the terms and practices described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

1. Company Information

The website was developed and is managed by a third-party design and development firm. All website infrastructure, including plugins and themes, are built on the WordPress content management system, using various third-party solutions. No liability is assumed by the website designers for the content, operations, or end-user interactions on this site.

2. Scope of This Policy

This Privacy Policy applies to:

  • All data collected through andreassergiou.com

  • Information shared via our contact forms or quote request tools

  • Communications between users and our team via email or other channels

  • Analytics tools used to evaluate visitor interaction

  • Any third-party services integrated into our website

This policy does not extend to websites or services linked from our website that we do not own or control.

3. Types of Personal Data We Collect

We may collect and process the following types of personal data:

3.1. Data You Provide Voluntarily

  • Name and surname

  • Email address

  • Phone number

  • Company name (if provided)

  • Quote or inquiry content

  • Uploaded documents or files

  • Any personal preferences you indicate (e.g., product interests)

3.2. Automatically Collected Data

  • IP address

  • Browser type and version

  • Operating system

  • Referring URLs

  • Device type

  • Geographic location (approximate)

  • Page visits and session durations

3.3. Data from Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience

  • Monitor traffic and behavior

  • Store session preferences

  • Analyze usage patterns

You can disable cookies through your browser settings. However, doing so may limit the website’s functionality.

4. Legal Basis for Processing

Our data processing activities are grounded in the following lawful bases:

  • Consent: When you submit a quote request or contact form.

  • Contractual necessity: To provide the service or response you requested.

  • Legal obligations: To comply with EU, Cyprus, and GDPR regulations.

  • Legitimate interests: To improve our website functionality and services.

5. Use of Personal Data

We use your data for the following purposes:

  • Responding to contact or quote requests

  • Providing customer service and follow-up

  • Offering product recommendations or clarifications

  • Sending transactional communications (e.g., confirmations)

  • Improving website performance and user experience

  • Complying with legal and regulatory obligations

We do not use your data for automated decision-making or profiling.

6. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share it with:

6.1. Internal Personnel

  • Employees responsible for sales, customer service, and product quotes

6.2. Third-Party Service Providers

  • Website hosting providers

  • Email and CRM tools

  • Web analytics providers (e.g., Google Analytics)

  • Security and backup services

All providers are contractually obligated to comply with data protection laws.

6.3. Legal Authorities

We may disclose your data if:

  • Required by law

  • Necessary to enforce our rights

  • Needed to investigate fraud or abuse

7. Website Built with WordPress & Third-Party Tools Disclaimer

This website is developed using WordPress, which includes themes and plugins from third-party developers.

While all reasonable care is taken to ensure that third-party components are secure and up-to-date, neither Andreas Sergiou nor the website development company assumes liability for:

  • Bugs or vulnerabilities in plugins/themes

  • Data breaches resulting from external code

  • Plugin updates causing loss or exposure of data

All website infrastructure is used under license and regularly maintained, but we cannot guarantee the full security of third-party tools.

8. Our Web Development Agency Disclaimer

This website was designed and developed by an independent third-party agency (hereafter referred to as “the Developer”). The Developer is not responsible for:

  • The accuracy, legality, or completeness of the content provided by the Client (Andreas Sergiou)

  • Any business operations conducted through the website

  • Security breaches resulting from outdated content or user-side vulnerabilities

  • Ongoing website maintenance unless specified in a maintenance contract

9. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right to Access – You can request a copy of your personal data.

  • Right to Rectification – You may correct any inaccurate or incomplete data.

  • Right to Erasure – You can request deletion of your data, under certain conditions.

  • Right to Restrict Processing – You may request limitation of how your data is processed.

  • Right to Object – You can object to data processing based on legitimate interests.

  • Right to Data Portability – You can request your data in a structured format for transfer.

To exercise any of these rights, please email us at sergiouinox@cytanet.com.cy.

10. Data Retention

We retain your personal data only as long as necessary:

  • To fulfill your request or contract

  • For legal and tax reporting

  • For record-keeping (up to 7 years)

You may request deletion of your data at any time, provided no legal obligations require us to retain it.

11. Data Security Measures

We implement a combination of:

  • SSL encryption

  • Firewall protections

  • Secure hosting on European-based servers

  • Regular plugin/theme updates

  • User permission and authentication protocols

While we strive to protect your data, no system can be 100% secure. You use this website at your own risk.

12. International Transfers

Data collected through this website is processed in Cyprus and may be transferred to data processors within the European Economic Area (EEA). We do not transfer data to countries outside the EEA unless adequate protection measures are in place.

13. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we discover such data has been collected, it will be deleted promptly.

14. Third-Party Links

Our website may contain links to other websites. Once you leave our site, we have no control over the privacy practices or content of external domains. We encourage you to review their privacy policies.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect:

  • Legal changes

  • New data protection practices

  • Functional changes to our website

We encourage you to review this page regularly. The latest update date will always be shown at the top.

16. Contact Information

If you have questions or requests about this Privacy Policy, please contact:

Andreas Sergiou
📍 Archiepiskopou Makariou C, Akaki 2720, Cyprus
📞 +357 22 823653
📧 sergiouinox@cytanet.com.cy
🌐 https://andreassergiou.com

Or use our contact form on the website.

17. Governing Law

This Privacy Policy is governed by the laws of the Republic of Cyprus and complies with the General Data Protection Regulation (EU 2016/679).